Customer Product Support

01 Product support

You can rely on us.

Our Customer Care team supports our entire suite of products both for Cast & Crew and CAPS customers. For assistance, please call us at 818.848.0999 or 818.860.7770.

Our normal business hours are 8:30 a.m. PT to 6:30 p.m. PT, Monday through Friday.

Have a specific product question and want to send us an email? Just click on the product name below.

02 Contact us

General question? Fill out the form below.

Preferred form of contact: PhoneEmail

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All rights reserved.

Cast & Crew and its associated logos are trademarks of Cast & Crew Payroll, LLC in the United States and/or other countries. All other trademarks are the property of their respective owners.

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2300 Empire Avenue I Burbank, CA 91504

Attention production employees:
you can now access your 2019 pay stubs and 2018 W-2 at MyCast&Crew.

For production employees paid by CAPS, please click here.

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