CAST & CREW ENTERTAINMENT SERVICES, LLC
Cast & Crew Entertainment Services, LLC, together with our subsidiaries and affiliates (“Cast & Crew”) respects your privacy and is committed to protecting the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information. Furthermore, our clients, associates, suppliers and visitors provide us with vast amounts of personal information in the regular course of doing business. Protecting the privacy and security of this personal information is central to Cast & Crew’s mission.
Cast & Crew is also committed to transparency. We want individuals to understand how we collect and use personal information so they can interact with Cast & Crew with confidence. The information below covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and if you have any other questions, please contact us directly at Cast & Crew Entertainment Services, LLC at 2300 Empire Avenue, 5th Floor, Burbank, CA 91504.
Information Collection (online & offline)
Cast & Crew is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. We receive personal information from our clients about their current, prospective and former employees as well as employee dependents and family members, as needed to provide services. This notice explains our practices with regard to all of the personal information we obtain through our website as well as information we receive from our clients as a data processor.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested. When you browse our website, you do so anonymously, unless you have previously indicated that you wish Cast & Crew to remember your login and password. We don’t automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. We do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, the Cast & Crew website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and Tracking Information” below for more information.
We collect personal information when you register with us for a Cast & Crew account, when you use certain Cast & Crew products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or when you submit your personal information to us for any other reason. From time to time, we receive personal information from business partners and vendors. We only use such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.
Access to certain Cast & Crew web pages may require a login and a password. The use of those web pages, and the information or programs downloadable from those pages, may be governed by a written agreement between your employer and Cast & Crew. Unless you request deletion of your personal information as specified below, your personal information may be retained by Cast & Crew to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.
Cast & Crew will collect and process our clients’ and their employees’ personal information only as instructed or permitted by our client (the employer) or you. We will at all times maintain reasonable and appropriate security controls that are in alignment with Industry related security frameworks to include HIPAA, EU-US Safe Harbor and PCI-DSS to protect your information.
Cast & Crew will only disclose personal information to the employer and to other entities when instructed by the employer. We may disclose your personal information to our affiliates and data processors as needed to provide the services that you and the employer have requested. These entities are all contractually bound to limit use of your personal information as needed to perform the services. We will only disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.
If you are based outside of the United States, your personal information may be transferred to Cast & Crew affiliates and data processers in the United States and elsewhere in the world. We will always protect the privacy and security of your personal information, regardless of where it is processed. Personal information transfers from the European Economic Area and other countries with data transfer restrictions will be authorized by approved model contracts, an EU-US Safe Harbor certification, or other appropriate means.
If you have questions about your privacy rights, please contact your employer’s human resources department. If you believe that Cast & Crew has not handled your personal information properly, you may also contact us at Cast & Crew Entertainment Services, LLC at 2300 Empire Avenue, 5th Floor, Burbank, CA 91504.
When personal information is collected, we will inform you at the point of collection and the purpose for the collection. Cast & Crew will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. If you choose to provide us with your personal information, we may only transfer that information, within Cast & Crew or to our third party service providers with your permission. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.
Cookies and Tracking Technology
Information Sharing and Disclosure
Your personal information is never shared outside Cast & Crew without your permission, except under conditions explained below. Inside Cast & Crew, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Cast & Crew, its subsidiaries, affiliates or agents are located.
Your Cast & Crew account information, if applicable, is password-protected for your privacy and security. Cast & Crew safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, we use industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Access to Information
We are dedicated to providing reasonable access to your personal information retained when you register with our Web site and correct any inaccuracies it may contain. Registered users may access their user profile, correct and update their details, or unsubscribe at any time. Registered users who have any problem accessing their profiles, or would like to request a copy of their personal information should contact Cast & Crew through the Contact Us link. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
Children and Privacy
Our websites do not target and are not intended to attract children under the age of 13. We do not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Privacy Statement for Medical Records Processing Clients
Cast & Crew is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients in the healthcare industry. This notice explains our practices with regard to the protected health information we receive from our clients for medical records processing as a business associate under the US health privacy law known as HIPAA.
Cast & Crew will collect and process protected health information only as required or permitted by our services agreements and applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). We will at all times maintain reasonable and appropriate security controls to protect the information as required by the HIPAA Security Rule.
If you have questions about privacy or security, please contact the HIPAA Privacy Official named in the Privacy Notice published by your healthcare provider or health insurance plan. If you believe that Cast & Crew has not handled your personal information properly, you may also contact us at Cast & Crew Entertainment Services, LLC at 2300 Empire Avenue, 5th Floor, Burbank, CA 91504.
Safe Harbor Privacy Statement
Cast & Crew abides by the “Safe Harbor” frameworks set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland. Cast & Crew certifies that it adheres to the Safe Harbor Privacy Principles of Notice, Choice, Date Integrity, Transfers to Agents, Access and Correction, Security, Enforcement and Dispute Resolution. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://www.export.gov/safeharbor/.
Social Security Number Protection Policy Statement
Cast & Crew collects Social Security numbers and other sensitive personal information in the ordinary course of its business. We have implemented reasonable technical, physical and administrative safeguards to help protect the Social Security numbers and other sensitive personal information from unlawful use and unauthorized disclosure. All Cast & Crew associates, affiliates, suppliers and contractors are required to follow these established procedures, both online and offline.
California Privacy Rights
California Civil Code Section 1798 allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Cast & Crew does not share any California consumer personal information with third parties for marketing purposes without consent.
California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us by writing to: Cast & Crew Entertainment Services, LLC, 2300 Empire Avenue, 5th Floor, Burbank, CA 91504.
How Cast & Crew Uses Collected Information
Cast & Crew uses information for several general purposes: to fulfill requests for certain products and services, to provide services, including the display of content, to audit, research and conduct analysis in order to maintain, protect and improve our services, to ensure the technical functioning of our network, to protect the rights or property of Cast & Crew and our users, to develop new services, to personalize your experience on our website and to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners. Subject to any applicable opt-in and opt-out requirements, Cast & Crew may also use your information to send, or to have business partners send, direct marketing information or contact our clients for market research.
Our Companywide Commitment to Your Privacy
To make sure your and your employees’ personal information is secure, Cast & Crew communicates its privacy and security guidelines to its employees and strictly enforces privacy safeguards within the company.
Cast & Crew
Attn: General Counsel
2300 Empire Avenue
Burbank, CA 91504-4603